FAQs

 

What types of skincare products does Turimere offer?

Turimere specializes in a luxurious range of turmeric-infused skincare products. Our offerings include unique formulations designed to enhance your natural glow while addressing common skin concerns such as dullness and uneven texture. Notable products include the Glow Starter Kit and Turmeric Luxe Butter.

How does turmeric benefit the skin?

Turmeric is known for its anti-inflammatory and antioxidant properties. It can help reduce redness, improve skin tone, and provide a natural glow. Our formulations leverage these benefits while ensuring deep hydration and gentle exfoliation without the yellow residue typically associated with turmeric.

What is the return policy for unopened products?

Unopened products can be returned within 30 days for a full refund. The products must be unused and in their original packaging to qualify for a return.

Can I return gently used products?

Yes, gently used products can be returned if they are at least 75% full and returned within 30 days. However, returns for used products will be processed as store credit rather than a cash refund.

What should I do if my product arrives damaged?

If your product arrives damaged, please contact our customer support team within 7 days of receiving your order. We will assist you in resolving the issue promptly.

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times may vary depending on your location and the shipping method chosen at checkout. Please note that Turimere is not responsible for delays caused by carriers or incorrect shipping information.

How can I contact customer support?

You can reach our customer support team by phone at 978-276-4082 or via email at support@turimere.com. We are here to assist you with any inquiries or concerns you may have.

Are there any products that cannot be returned?

Yes, products that are returned more than 30 days after delivery, products with less than 75% of contents remaining, and items marked as final sale are not eligible for return.